The adverse impact upon a Mac box caused by rdsrv.com redirect malware is easy to set back by means of the removal guidance covered in the entry below.
The browser virus named after the associated transit landing page at rdsrv.com has been sticking around in the PC environment for a while, but it hasn’t been reported by Mac users until recently. While this nasty malware’s attack surface has substantially expanded over to a whole other operating platform, the tactics remain basically the same. Aftermath of the contamination is all about a persistent traffic hijack and, consequently, frequent diverts thereof to websites that switch in a sporadic fashion. These redirects occur when the victim simply clicks anywhere on a regular web page. The rdsrv.com domain appears to be a dispatching hub that further reorganizes the route of the Internet session. Sometimes the attacked Mac user will visit a page stating that their machine has security vulnerabilities and providing a “high priority call line” to fix the problem. In other cases, the virus takes you to an obviously misguiding site that displays a popup alert enticing you to activate some odd account to view streaming media content.
Judging from the activity vector followed by the rdsrv.com hoax, the attack is likely to pursue identity theft via spear phishing and other types of social engineering. So, the number one tip in this situation is to refrain from clicking on any of the popups and never call the telephone numbers provided on those landing pages. Aside from that, the virus will also drag you into unethical advertising schemes, where the end point of the redirect is going to be some ecommerce startup that badly needs user visits.
This infection is kind of a moving target when it comes to eradication. Unlike the run-of-the mill Mac browser viruses out there, it’s not going to be listed amongst the add-ons in Safari, Firefox or Chrome, so targeted manual troubleshooting is hardly applicable in this case. To top it off, rdsrv.com malware can twist the wireless router configuration and make unwanted changes on the system level. At the end of the day, this infection endangers your privacy and identity and promotes questionable services that you would otherwise never be interested in. The removal steps below have been extensively tested for efficiency and will lend you a helping hand in addressing the rdsrv.com redirect problem on your Mac.
Rdsrv.com manual removal for Mac
To begin with, settings for the web browser that got hit by the rdsrv.com virus should be restored to their default values. The overview of steps for this procedure is as follows:
1. Reset Safari
• Open the browser and go to Safari menu. Select Reset Safari in the drop-down list
• Make sure all the boxes are ticked on the interface and hit Reset
2. Reset Google Chrome
• Open Chrome and click the Customize and Control Google Chrome menu icon
• Select Options for a new window to appear
• Select Under the Hood tab, then click Reset to defaults button
3. Reset Mozilla Firefox
• Open Firefox and select Help – Troubleshooting Information
• On the page that opened, click the Reset Firefox button
Get rid of rdsrv.com virus using Combo Cleaner automatic removal tool
The Mac maintenance and security app called Combo Cleaner is a one-stop tool to detect and remove rdsrv.com virus virus. This technique has substantial benefits over manual cleanup, because the utility gets hourly virus definition updates and can accurately spot even the newest Mac infections.
Furthermore, the automatic solution will find the core files of the malware deep down the system structure, which might otherwise be a challenge to locate. Here’s a walkthrough to sort out the rdsrv.com virus issue using Combo Cleaner:
- Download Combo Cleaner installer. When done, double-click the combocleaner.dmg file and follow the prompts to install the tool onto your Mac.
- Open the app from your Launchpad and let it run an update of the malware signature database to make sure it can identify the latest threats.
- Click the Start Combo Scan button to check your Mac for malicious activity as well as performance issues.
- Examine the scan results. If the report says “No Threats”, then you are on the right track with the manual cleaning and can safely proceed to tidy up the web browser that may continue to act up due to the after-effects of the malware attack (see instructions above).
- In case Combo Cleaner has detected malicious code, click the Remove Selected Items button and have the utility remove rdsrv.com virus threat along with any other viruses, PUPs (potentially unwanted programs), or junk files that don’t belong on your Mac.
- Once you have made doubly sure that the malicious app is uninstalled, the browser-level troubleshooting might still be on your to-do list. If your preferred browser is affected, resort to the previous section of this tutorial to revert to hassle-free web surfing.