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How to remove Player Location Check plugin app from Mac

Find out how the Player Location Check plugin can play dirty on a Mac, what unwanted effects it causes, and how to completely uninstall it from a computer.

Update: January 2024

What is Player Location Check on Mac?

The popularity of online gambling overshadows the fact that it can be risky business. The flip side of this activity isn’t only about objectionable consequences of addiction, but it can also be about minimal to zero vigilance. Bedazzled by money for jam, many users opt for services that appear to be benign but actually make a mess of their devices. The Player Location Check app can be in that gray area under certain circumstances. As the name prompts, it is a geolocation plugin used to determine one’s whereabouts. It was developed by GeoComply, a provider of geolocation compliance technology widely used by the gaming industry around the world. Various online casinos are among the top customers of this solution. It seems all the parties involved in this cooperation are absolutely reputable and there shouldn’t be any room for foul play in their strategies. Which is true, except that sometimes Player Location Check gets buggy or undergoes a configuration change that raises a few red flags and makes Mac users want to uninstall it.

Player Location Check app may display numerous bothersome popups on Mac

A common concern related to this plugin is that it produces annoying popup requests and alerts. For example, it may display dialogs asking the user to allow access to his or her location. Although this is a normal thing you would expect from an app with geolocation features at its core, these notifications are a surprise to many users, and here is why. The emergence of Player Location Check on a Mac is often unauthorized – in other words, some people don’t remember agreeing to install it. Moreover, most of those affected don’t use gambling services at all. How did the plugin end up inside their systems then? The onset of new software out of the blue is a telltale sign of offensive distribution relying on booby-trapped installers that don’t mention the presence of bundled entities anywhere on the default mode screens. The most likely source of such an intrusion is some freeware the user has recently installed. The harmless-looking program probably came with the unwanted app without clear notice.

Speaking of the negative impact caused by the Player Location Check app, there are a few facets of it. As previously mentioned, it irritates the user by showing nag screens and popups that won’t stop requesting specific permissions on the Mac until it gets the required scope of access. However, one’s accurate geographic location is a piece of sensitive information no one should disclose unless they actually engage in e-gaming and absolutely have to let the app know such details to move on with their playing pastime. This is a serious privacy issue that needs to be sorted out. To add insult to injury, the plugin under scrutiny may also collect additional fingerprintable data. Zooming out a bit, it runs within a web browser on Mac, being compatible with Safari, Google Chrome, and Mozilla Firefox. Having entered a host, it automatically determines which browser the victim uses by default and integrates itself with the software. Now back to the point, Player Location Check may harvest details on the admin’s Internet history, bookmarked pages, and keywords entered in a search engine. This is quite a reconnaissance, and it’s definitely not in one’s interest.

It’s worth mentioning that there can be malware-riddled variants of the Player Location Check app in the wild. Cybercriminals sure know how popular the service is and therefore how many people would like to install it. By spreading its trojanized copies, the black hats can take root on numerous Macs and thereby orchestrate large-scale adware campaigns. These malicious clones of the genuine solution may be able to redirect the victims’ browsers to dodgy ad networks and landing pages with more virus downloads. Also, they will inject ads into visited sites that further undermine the user experience. All things considered, if you are faced with the Player Location Check plugin that snuck into your Mac without permission and is causing a slew of popups along with obnoxious ads in the browser, be sure to get rid of it.

When trying to uninstall this plugin, users often run into an obstacle that undermines the whole process. The usual technique of dragging the app to the Trash is to no avail as the system displays an alert saying that Player Location Check cannot be moved because it’s still open. Therefore, the key to getting rid of this software is to make sure that it’s not running at the moment. This basically translates into finding and stopping its process before you get down to the cleanup itself, but the binary might not yield to the regular quit method that involves the Mac’s Activity Monitor. To get around this persistence, it might be necessary to reboot your Mac in safe mode by pressing and holding the Shift key during the startup process. Release the key once you see the Apple logo and the login screen. When in safe mode, follow the steps below to remove the unwanted app for good.

Player Location Check app manual removal for Mac

The steps listed below will walk you through the removal of this malicious application. Be sure to follow the instructions in the specified order.

  1. Expand the Go menu in your Mac’s Finder bar and select Utilities as shown below.

    Go to Utilities

  2. Locate the Activity Monitor icon on the Utilities screen and double-click on it.

    Select the Activity Monitor

  3. In the Activity Monitor app, look for Player Location Check or another process that appears suspicious. To narrow down your search, focus on unfamiliar resource-intensive entries on the list. Keep in mind that its name isn’t necessarily related to the way the threat is manifesting itself, so you’ll need to trust your own judgement. If you pinpoint the culprit, select it and click on the Stop icon in the upper left-hand corner of the screen.

    Stop malicious process

  4. When a follow-up dialog pops up asking if you are sure you want to quit the troublemaking process, select the Force Quit option.

    Select the Force Quit option

  5. Click on the Go menu icon in the Finder again and select Go to Folder. You can as well use the Command-Shift-G keyboard shortcut.

    Use the Go to Folder feature

  6. Type /Library/LaunchAgents in the folder search dialog and click on the Go button.

    Open /Library/LaunchAgents folder

  7. Examine the contents of the LaunchAgents folder for dubious-looking items. Focus on entries that have com.GeoComply in their names. Be advised that the names of files spawned by malware may give no clear clues that they are malicious, so you should look for recently added entities that appear to deviate from the norm.

    As an illustration, here are several examples of LaunchAgents related to mainstream Mac infections: com.updater.mcy.plist, com.avickUpd.plist, and com.msp.agent.plist. If you spot files that don’t belong on the list, go ahead and drag them to the Trash.

    Root-level LaunchAgents folder contents

  8. Use the Go to Folder lookup feature again to navigate to the folder named ~/Library/Application Support (note the tilde symbol prepended to the path).

    Open ~/Library/Application Support folder

  9. When the Application Support directory is opened, identify recently generated suspicious folders in it and send them to the Trash. A quick tip is to look for items whose names have nothing to do with Apple products or apps you knowingly installed. A few examples of known-malicious folder names are com.GeoComply, ProgressSite, and IdeaShared.

    Application Support folder contents

  10. Enter ~/Library/LaunchAgents string (don’t forget to include the tilde character) in the Go to Folder search area.

    Open ~/Library/LaunchAgents directory

  11. The system will display LaunchAgents residing in the current user’s Home directory. Look for the following dodgy items related to Player Location Check: com.GeoComply, com.ConnectionCache.service.plist, com.digitalprotection.emcupdater.plist, com.mulkey.plist, com.nbp.plist, and com.sys.system.plist. Drag these files to the Trash.

    Contents of LaunchAgents folder in user’s home directory

  12. Type /Library/LaunchDaemons in the Go to Folder search field.

    Go to /Library/LaunchDaemons

  13. In the LaunchDaemons path, try to pinpoint the files the malware is using for persistence. Several examples of the items cropped by this Mac infection are com.GeoComply, com.ConnectionCache.system.plist and com.mulkeyd.plist. Delete the sketchy files immediately.

    LaunchDaemons folder contents

  14. Click on the Go menu icon in your Mac’s Finder and select Applications on the list.

    Go to Applications screen on Mac

  15. Find the app that clearly doesn’t belong there and move it to the Trash. If this action requires your admin password for confirmation, go ahead and enter it.

    Drag malicious app to the Trash

  16. Expand the Apple menu and select System Preferences.

    Select System Preferences

    Open System Preferences

  17. Proceed to Users & Groups and click on the Login Items tab.

    Proceed to Users & Groups

    The system will display the list of items launched when the computer is starting up. Locate the potentially unwanted app there and click on the “-” (minus) button.

    Delete unwanted login item

  18. Now select Profiles under System Preferences. Look for a malicious item in the left-hand sidebar. Several examples of configuration profiles created by Mac adware include Admin Prefs, MainSearchPlatform, and Safari Preferences. Select the offending entity and click on the minus sign at the bottom to eliminate it.

    Select Profiles under System Preferences

    Remove malicious configuration profile from Mac

    If your Mac has been infiltrated by adware, the infection will most likely continue to hold sway over your default web browser even after you remove the underlying application along with its components sprinkled around the system. Use the browser cleanup instructions below to address the remaining consequences of this attack.

Get rid of Player Location Check plugin in web browser on Mac

To begin with, the web browser settings taken over by the Player Location Check virus should be restored to their default values. Although this will clear most of your customizations, web surfing history, and all temporary data stored by websites, the malicious interference should be terminated likewise. The overview of the steps for completing this procedure is as follows:

  1. Remove Player Location Check plugin from Safari
    • Open the browser and go to Safari menu. Select Preferences in the drop-down list.

      Go to Preferences in Safari

    • Once the Preferences screen appears, click on the Advanced tab and enable the option saying “Show Develop menu in menu bar”.

      Advanced tab under Safari Preferences

    • Now that the Develop entry has been added to the Safari menu, expand it and click on Empty Caches.

      Empty Caches in Safari

    • Now select History in the Safari menu and click on Clear History in the drop-down list.

      Clear history in Safari

    • Safari will display a dialog asking you to specify the period of time this action will apply to. Select all history to ensure a maximum effect. Click on the Clear History button to confirm and exit.

      Select all history to clear

    • Go back to the Safari Preferences and hit the Privacy tab at the top. Find the option that says Manage Website Data and click on it.

      Manage Website Data option under Privacy tab

    • The browser will display a follow-up screen listing the websites that have stored data about your Internet activities. This dialog additionally includes a brief description of what the removal does: you may be logged out of some services and encounter other changes of website behavior after the procedure. If you’re okay with that, go ahead and click on the Remove All button.

      Confirmation dialog

    • Restart Safari
  2. Remove Player Location Check virus in Google Chrome
    • Open Chrome, click the Customize and control Google Chrome (⁝) icon in the top right-hand part of the window, and select Settings in the drop-down

      Chrome Settings

    • When on the Settings pane, select Advanced
    • Scroll down to the Reset settings section.

      Reset settings in Chrome on Mac

    • Confirm the Chrome reset on a dialog that will pop up. When the procedure is completed, relaunch the browser and check it for malware activity.

      Here’s how to reset settings in Chrome on Mac

  3. Remove Player Location Check plugin from Mozilla Firefox
    • Open Firefox and go to Help – Troubleshooting Information (or type about:support in the URL bar and press Enter).

      Open Firefox and go to Help

      Select Troubleshooting Information

    • When on the Troubleshooting Information screen, click on the Refresh Firefox button.

      Refresh Firefox on Mac

    • Confirm the intended changes and restart Firefox.

Get rid of Player Location Check using Combo Cleaner removal tool

The Mac maintenance and security app called Combo Cleaner is a one-stop tool to detect and remove Player Location Check virus. This technique has substantial benefits over manual cleanup, because the utility gets hourly virus definition updates and can accurately spot even the newest Mac infections.

Furthermore, the automatic solution will find the core files of the malware deep down the system structure, which might otherwise be a challenge to locate. Here’s a walkthrough to sort out the Player Location Check issue using Combo Cleaner:

  1. Download Combo Cleaner installer. When done, double-click the combocleaner.dmg file and follow the prompts to install the tool onto your Mac.

    Download Combo Cleaner

    By downloading any applications recommended on this website you agree to our Terms and Conditions and Privacy Policy. The free scanner checks whether your Mac is infected. To get rid of malware, you need to purchase the Premium version of Combo Cleaner.

  2. Open the app from your Launchpad and let it run an update of the malware signature database to make sure it can identify the latest threats.
  3. Click the Start Combo Scan button to check your Mac for malicious activity as well as performance issues.

    Combo Cleaner Mac scan progress

  4. Examine the scan results. If the report says “No Threats”, then you are on the right track with the manual cleaning and can safely proceed to tidy up the web browser that may continue to act up due to the after-effects of the malware attack (see instructions above).

    Combo Cleaner scan report – no threats found

  5. In case Combo Cleaner has detected malicious code, click the Remove Selected Items button and have the utility remove Player Location Check threat along with any other viruses, PUPs (potentially unwanted programs), or junk files that don’t belong on your Mac.

    Combo Cleaner – threats found

  6. Once you have made doubly sure that the malicious app is uninstalled, the browser-level troubleshooting might still be on your to-do list. If your preferred browser is affected, resort to the previous section of this tutorial to revert to hassle-free web surfing.

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