Find out what techniques are applicable to get rid of the Microsoft AutoUpdate Mac virus and associated annoying popups that deteriorate the user experience.
The technology race is generally a favorable concept that calls forth progress at the end of the day. If different service providers didn’t have to compete with one another, there would be less motivation for them to excel in their industries and create top-notch products better than someone else’s. This permanent state of contest doesn’t mean war, though. The interaction between Apple and Microsoft is a good example. One of the areas where the corporations’ activities overlap is their proprietary products. Lots of Mac fans use Microsoft Office, OneDrive, Skype and other solutions every single day. There are versions of these suites that support macOS, which is a perfectly understandable move by the Redmond-based tech giant that tries to expand its audience. Is everything going smooth in this regard? Not really. The recent influx of negative feedback over what’s called the Microsoft AutoUpdate Mac virus has really been the talk of the town since at least mid-July 2019. In fact, this issue was first brought up years ago, but it seems to have reached a critical threshold this month.
Normally, the Microsoft AutoUpdate tool runs silently in the background and performs its routine job to make sure the person uses the latest builds of MS products. It streamlines the way the appropriate updates are rolled out and installed on Mac machines, with the goal being to make the software fine-tuning process hassle-free and seamless. The problem that’s currently affecting Mac users on a large scale has to do with popups supposedly generated by this trustworthy service. In particular, these alerts may read “Required Data Notice”. The contents of this notification seem to be aligned with the recent release of a new AutoUpdate variant for Macs. It is known to request optional diagnostic data so that the vendor can improve the way its applications operate in the macOS environment. Some people might dislike this tactic, but it’s nothing new for major companies. There could be a much more serious caveat in this whole story, though.
The dark side of this matter boils down to cybercriminals’ involvement with this controversial data collection initiative. The alerts mentioned above could stem from the shenanigans of the Microsoft AutoUpdate Mac virus. It is a piece of malicious code that triggers the popup dialogs impersonating Microsoft’s legit service. There is a fundamental difference between the objectives and the impact in the two scenarios. If it’s malware that causes these warning messages to appear, then the goal is to forward the unsuspecting Mac users to a phishing page that asks for sensitive information, including their name, address, and credit card details. Notice that Microsoft is collecting purely technical diagnostic data, nothing more than that. The malefactors simply mimic the genuine popup request to take advantage of the actual software maker’s reputation and thereby instill trust in the victims to perform identity theft.
Another side effect of the crooks’ pranks is the abnormal CPU consumption that accompanies the alerts. The Mac may slow down to a crawl or even freeze and reboot. This may entail a hardware failure in the long run. All of this havoc is definitely subject to immediate troubleshooting. Below is a step-by-step guide to completely remove the Microsoft AutoUpdate virus from Mac.
Microsoft AutoUpdate virus manual removal for Mac
The steps listed below will walk you through the removal of this unwanted application. Be sure to follow the instructions in the order specified.
- Open up the Utilities folder as shown below
- Locate the Activity Monitor icon on the screen and double-click on it
- Under Activity Monitor, find a suspicious-looking entry that doesn’t belong there, select it and click Quit Process
- A dialog should pop up, asking if you are sure you would like to quit the bad executable. Select the Force Quit option
- Click the Go button again, but this time select Applications on the list. Find the entry for the potential infection on the interface, right-click on it and select Move to Trash. If user password is required, go ahead and enter it
- Now go to Apple Menu and pick the System Preferences option
- Select Accounts and click the Login Items button. The system will come up with the list of the items that launch when the box is started up. Locate the culprit there and click on the "-" button
Use automatic tool to uninstall Microsoft AutoUpdate virus from your Mac
When confronted with malicious code like the Microsoft AutoUpdate Mac virus, you can neutralize its toxic impact by leveraging a specially crafted system utility. The Freshmac application (read review) is a perfect match for this purpose as it delivers essential security features along with must-have modules for Mac optimization.
This tool cleans unneeded applications and persistent malware in one click. It also protects your privacy by eliminating tracking cookies, frees up disk space, and manages startup apps to decrease boot time. On top of that, it boasts 24/7 tech support. The following steps will walk you through automatic removal of the Microsoft AutoUpdate Mac virus.
- Download Freshmac installer onto your machine. Double-click the Freshmac.pkg file to trigger the installer window, select the destination disk and click Continue. The system will display a dialog asking for your password to authorize the setup. Type the password and click Install Software
- Once the installation has been completed, Freshmac will automatically start a scan consisting of 5 steps. It scans cache, logs, unused languages, trash, and checks the Mac for privacy issues.
- The scan report will then display your current system health status and the number of issues detected for each of the above categories. Click the Fix Safely button to remove junk files and address privacy issues spotted during the scan.
- Check whether the Microsoft AutoUpdate issue has been fixed. If it perseveres, go to the Uninstaller option on Freshmac GUI. Locate an entry that appears suspicious, select it and click Fix Safely button to force-uninstall the unwanted application.
- Go to Temp and Startup Apps panes on the interface and have all redundant or suspicious items eliminated as well. The Microsoft AutoUpdate Mac malware shouldn’t be causing any further trouble.