Learn how to get rid of Inquiry.doc Mac malware that attempts to poison a target Mac computer with Trojans, spyware or other harmful code of high severity.
Creating Mac-compatible malware is one of the things cybercriminals focus on these days. It’s somewhat of a challenge for the black hats, too, because macOS is more secure than Windows by design. However, the development job might not be as tough as the distribution at the end of the day. Apple keeps the defenses high enough to prevent perpetrating programs from entering their machines, so the crooks’ tactics have been quite resilient in this regard. An ongoing campaign that involves the Inquiry.doc file demonstrates the evolution of the felons’ modus operandi when it comes to compromising the nearly flawless protection. The file is not really a virus itself, in the broad sense. It is a contagion leveraged to spread other opportunistic cyber threats.
So, let’s see how the attack takes place. First, the malefactors need to somehow make sure users get to the point of opening the toxic Inquiry.doc object. To this end, they typically employ two mechanisms: one is email, the other is bundling. The former is more common. An unsuspecting Mac user discovers a new trustworthy-looking message in the email inbox. It tends to be disguised as a notification from a partner, bank or utility services provider that instructs the recipient to confirm some personal details provided in the attachment. The item embedded in this message is the culprit in question. Inquiry.doc is a Microsoft Word file in compatibility mode that, when opened, doesn’t render anything meaningful. Instead, it is a blank document, or one containing gibberish characters, that encourages the Mac user to click “Enable editing” or “Enable content” button.
Once the would-be victim gets curious enough to click the button and learn what’s actually in that document, a chain of adverse events is triggered in the background. A Word macro script that was inconspicuously fired ends up launching a random-named PKZIP file. This one, it its turn, contains an executable flagged as W32.eHeur, Trojan.Zbot or another threat. The type of delivered malware can range from password stealing Trojans or fake security applications – all the way to Mac ransomware and cryptojacking entities. One way or another, the code promoted in this fashion does not belong on a healthy Mac, so it should be removed immediately. And the tip of the day is to refrain from ever opening suspicious files like Inquiry.doc received over email or bundled with uncertified app downloads.
Inquiry.doc virus manual removal for Mac
The steps listed below will walk you through the removal of this malicious application. Be sure to follow the instructions in the order specified.
• Open up the Utilities folder as shown below
• Locate the Activity Monitor icon on the screen and double-click on it
• Under Activity Monitor, find a suspicious executable, select it and click Quit Process
• A dialog should pop up, asking if you are sure you would like to quit the process. Select the Force Quit option
• Click the Go button again, but this time select Applications on the list. Find the potentially unwanted entry on the interface, right-click on it and select Move to Trash. If user password is required, go ahead and enter it
• Now go to Apple Menu and pick the System Preferences option
• Select Accounts and click the Login Items button. The system will come up with the list of the items that launch when the box is started up. Locate a suspicious entry that shouldn’t be there and click on the “-“ button
Use automatic tool to uninstall Inquiry.doc related malware from your Mac
When confronted with malicious code like the Inquiry.doc virus on Mac, you can neutralize its toxic impact by leveraging a specially crafted system utility. The Freshmac application (read review) is a perfect match for this purpose as it delivers essential security features along with must-have modules for Mac optimization.
This tool cleans unneeded applications and persistent malware in one click. It also protects your privacy by eliminating tracking cookies, frees up disk space, and manages startup apps to decrease boot time. On top of that, it boasts 24/7 tech support. The following steps will walk you through automatic removal of the Inquiry.doc Mac infection.
1. Download Freshmac installer onto your machine. Double-click the Freshmac.pkg file to trigger the installer window, select the destination disk and click Continue. The system will display a dialog asking for your password to authorize the setup. Type the password and click Install Software.
2. Once the installation has been completed, Freshmac will automatically start a scan consisting of 5 steps. It scans cache, logs, unused languages, trash, and checks the Mac for privacy issues.
3.The scan report will then display your current system health status and the number of issues detected for each of the above categories. Click the Fix Safely button tto remove junk files and address privacy issues spotted during the scan.
4. Check whether the Inquiry.doc malware issue has been fixed. If it perseveres, go to the Uninstaller option on Freshmac GUI. Locate an entry that appears suspicious, select it and click Fix Safely button to force-uninstall the unwanted application.
5. Go to Temp and Startup Apps panes on the interface and have all redundant or suspicious items eliminated as well. The Inquiry.doc malware shouldn’t be causing any further trouble.