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Remove virus pop up from Safari/Mozilla/Chrome on Mac

Remove redirect virus, which hijacks Safari and other web browsers on Mac OS X to intercept one’s Internet traffic and support rogue services.

The swindlers behind the browser hijacking campaign are mixing the use of malicious code with a fair degree of bluff. This stratagem is a type of tech support scam backed by a piece of Mac malware that affects Safari and possibly other browsers, including Chrome and Firefox. The main symptom that the victims are confronted with is that every time they try to visit a web page, their online activity gets rerouted via proper or This adverse effect applies to the cases when people open a new tab, do a web search, or simply launch their default browser. This predicament can be reportedly also accompanied by a few more domains, such as, and Most of the time, the destination page is, albeit the URLs may vary as the scam campaign moves on.

Rogue Apple support page affiliated with virus

The alert that shows up in the browser in the course of this compromise may deceive the user into thinking that their computer has been blocked due to suspicious activity or some bizarre error like “# 268D#3#” or similar. According to the fake warning, the machine is infected with a virus or spyware, which may purportedly steal the victim’s credit card details, Facebook login data and other personally identifiable information. The message also recommends the user not to close the page and call the impostors at a toll free phone number for pseudo troubleshooting. In fact, though, the Mac is not blocked and the only infection on board is itself. This is nothing but a tactic aimed at persuading gullible people into calling the criminals, who will then attempt to get hold of sensitive data or demand a payment to proceed.

The malware that sustains redirects to and its satellite domains infiltrates Macs in a stealthy way. The most likely entry point is a bundled software installation. This is a social engineering technique that allows cybercrooks to distribute perpetrating applications under the guise of harmless program setups. Therefore, when installing something, especially freeware, be sure to deselect every single extra offer that comes as part of the default preset. If the virus is inside and wreaking havoc with Internet browsers on Mac OS X, the steps below will do the trick cleaning up the system and reinstating the right web surfing parameters. virus manual removal for Mac

To begin with, settings for the web browser that got hit by the virus should be restored to their default values. The overview of steps for this procedure is as follows:

1. Reset Safari

• Open the browser and go to Safari menu. Select Reset Safari in the drop-down list

• Make sure all the boxes are ticked on the interface and hit Reset

Resrt Safari

2. Reset Google Chrome

• Open Chrome and click the Customize and Control Google Chrome menu icon

• Select Options for a new window to appear

• Select Under the Hood tab, then click Reset to defaults button

Reset Chrome

3. Reset Mozilla Firefox

• Open Firefox and select HelpTroubleshooting Information

• On the page that opened, click the Reset Firefox button

Reset Firefox


Get rid of redirect virus using Freshmac automatic removal tool

When confronted with malicious code like the virus tech support scam on Mac, you can neutralize its toxic impact by leveraging a specially crafted system utility. The Freshmac application (read review) is a perfect match for this purpose as it delivers essential security features along with must-have modules for Mac optimization.

This tool cleans unneeded applications and persistent malware in one click. It also protects your privacy by eliminating tracking cookies, frees up disk space, and manages startup apps to decrease boot time. On top of that, it boasts 24/7 tech support. The following steps will walk you through automatic removal of the virus infection.

1. Download Freshmac installer onto your machine. Double-click the Freshmac.pkg file to trigger the installer window, select the destination disk and click Continue. The system will display a dialog asking for your password to authorize the setup. Type the password and click Install Software.

Download Freshmac

2. Once the installation has been completed, Freshmac will automatically start a scan consisting of 5 steps. It scans cache, logs, unused languages, trash, and checks the Mac for privacy issues.

Freshmac scan start

3. The scan report will then display your current system health status and the number of issues detected for each of the above categories. Click the Fix Safely button to remove junk files and address privacy issues spotted during the scan.

Freshmac scan report
System Status verdict by Freshmac
Cache Cleanup section of Freshmac scan report
Privacy Cleaner

4. Check whether the virus has been fixed. If the lock screen is still there, go to the Uninstaller option on Freshmac GUI. Locate an entry that appears suspicious, select it and click Fix Safely button to force-uninstall the unwanted application.

Uninstaller pane

5. Go to Temp and Startup Apps panes on the interface and have all redundant or suspicious items eliminated as well. The redirect virus fraud shouldn’t be causing any further trouble.